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competition and reach new customers are driving the search for new enhanced services. Speech-enabling your products and services to capture the wireless device market creates advantage. There are currently 35,000 new mobile phone subscriptions per day in North America alone. The Gartner Group reports that cell phone deployment is outpacing Internet access deployment at a rate of 2.5x. You need a way to provide customers with content and services 24x7.
Metaphor in e-business lets callers access information, check status and manage their profiles from any phone. New speech portals can now offer customers access to vital information such as resetting passwords, contact information and email anytime, anyplace, without being tethered to a PC. |