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Metaphor Solutions provides speech IVR solutions for call centers and enterprises. We offer the largest selection of plug & play speech IVR solutions in the industry, all on the Web. |
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Metaphor offers the most complete Plug & Play Speech IVR delivered on the Web for both informational and transactional phone based customer service. Create a free account and in 4 easy steps, create and deploy your entire IVR solution, all on the Web. |
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Select one of our 55 packaged IVR applications for free. |
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Configure the application for prompts, business varaibles and web services for free. |
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Deploy to our staging platform and test for free. |
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Launch your production solution on our site or yours. |
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Life cycle management tools on the Web |
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Inbound and outbound calls created and deployed on the Web. |
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Data management either at your site through web services or at our site through uploads. |
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Hosted PBX or ACD features can be added to your solutions. |
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Interfaces and call routing to live agents including screen pops and computer-telephony-interfaces (CTI) |
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Extensive reporting on the Web. |
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Hosted or on-premise deployments. |
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